Multi-channel customer service solution for small businesses
Manage all customer support channels from a single place. Save time, increase efficiency and build customer loyalty.
Multi-channel customer service
Connect all communication channels in one platform, helping you manage customers efficiently
Email Support
Manage and respond to all customer emails in one system, track status and ensure no messages are missed.
Social Media Support
Manage all comments and messages from Facebook, Instagram, Zalo and other social media platforms in one place.
Live Chat
Add live chat widget to your website to support customers immediately when they need help.
Ticketing System
Create, manage and track customer support requests with a professional ticketing system.
Analytics & Reports
...with detailed reports and clear visual insights.
Automation
Automatically send welcome messages, order confirmations and common responses to save time.
Why choose Donut.vn?
Built for small and micro businesses — simple to use, yet powerful.
Easy to use, no technical skills required
Intuitive, easy-to-understand interface. Start using in just 5 minutes, no complicated training required.
Affordable, suitable for small businesses
Flexible pricing, based on usage needs. No deposits, no long-term contracts.
24/7 Support
Professional support team ready to help you anytime, anywhere.
Data Security
All your data is securely protected with modern encryption technology.
Flexible Pricing Plans
Choose the plan that fits your business size and needs
Basic Plan
- Manage up to 5 channels
- 1 user
- Email and chat support
- Basic reports
- 1GB storage
Pro Plan
- Unlimited channel management
- 5 users
- 24/7 support
- Detailed reports
- 10GB storage
- Basic automation
Enterprise Plan
- All Pro features
- Custom number of users
- Personalized support
- API integration
- Unlimited storage
- Advanced automation
What our customers say
More than 1000 businesses trust Donut.vn
"Donut.vn helps us manage all messages from Facebook, Zalo and website in one place. Work efficiency has doubled, and customers are more satisfied because they receive faster responses."
"The pricing plan is very suitable for small businesses like ours. No hidden fees, easy to use and good support. Have recommended to many other business friends."
"The analytics reports are very useful, helping us understand customer behavior better and improve our services. Automation also saves a lot of time for the team."
Contact us
Leave your information, we will contact you within 24 hours
+84 935 990 138
253 Lac Long Quan, Hac Thanh Ward, Thanh Hoa Province, Vietnam
Tax code: 2803159665